Shipping Policy

At Go Diam Premium Jewelry, we proudly ship our exquisite jewelry to customers around the world. We aim to provide a seamless and reliable shipping experience, ensuring your treasures reach you safely and on time.

Shipping Destinations

We offer worldwide shipping to most countries. If you’re unsure whether we ship to your location, please contact our support team before placing an order.

Shipping Timeframes & Processing

• Order Processing: Orders are typically processed within 15 business days after payment verification.
• Estimated Delivery Time: Depending on your location and the shipping method chosen, delivery can take anywhere from 15 business days.
• Custom Orders: Custom or personalized jewelry may require additional processing time. Our team will inform you of estimated timelines during order confirmation.

Shipping Methods & Costs

We partner with reputable courier services such as DHL, FedEx, and UPS to ensure safe and timely delivery.

• Standard Shipping: Estimated delivery in 15days – cost varies by location.
• Express Shipping: Faster delivery within15 days – additional charges apply.
• Free Shipping: Available on orders above 50000 rupee (if applicable).

Shipping rates will be calculated at checkout based on your location and the selected shipping method.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor your package in real time.

Customs, Duties & Taxes

• International shipments may be subject to customs duties, taxes, and import fees, which vary by country.
• These charges are determined by your local customs authority and are the responsibility of the customer.
• We recommend checking with your country’s customs office for specific information on potential fees.

Lost, Delayed, or Damaged Shipments

We strive for timely delivery, but delays due to customs clearance or unforeseen circumstances may occur.

• If your package is delayed, please check the tracking status or contact the courier.
• If your package is lost or arrives damaged, reach out to our support team within 15 days for assistance.

Important Notes

• Recipient Signature Required: For security reasons, all deliveries require a signature upon receipt.
• Incorrect Shipping Information: Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Restricted Locations: We do not ship to PO Boxes or military addresses due to security restrictions.

Need Assistance?

Our customer support team is always happy to help!

📧 Email: godiampvtltd@gmail.com
📞 Phone:  87807 04162
🌍 Website: 2ND FLOOR, 6/1741-42-47, OM House Mahidharpura Main Road, Mahidharpura, Surat,Gujarat- 395003.

Thank you for choosing Go Diam Premium Jewelry – delivering luxury worldwide!