Terms & Conditions

Welcome to Go Diam Premium Jewelry! Before you explore our collection of exquisite jewelry, please take a moment to review our Terms & Conditions. By using our website, services, or making a purchase, you agree to these terms. If you do not agree, kindly refrain from using our services.

1. Introduction

These Terms & Conditions govern your use of Go Diam Premium Jewelry’s website and services. We may update these terms from time to time, and any changes will be posted here. Your continued use of our services signifies your acceptance of any updates.

2. Privacy Policy

Your privacy matters to us! By using our website, you acknowledge and agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

3. Product Information & Availability

We strive to provide accurate descriptions and high-quality images of our jewelry. However, slight variations may occur due to the natural characteristics of diamonds and gemstones. All products are subject to availability, and we reserve the right to discontinue or modify any item at any time.

4. Pricing & Payment

• All prices are listed in India and are subject to change without notice.
• We accept various payment methods, including credit/debit cards, net banking, and UPI.
• Your order is confirmed only after full payment is received.

5. Shipping & Delivery

• Delivery times may vary depending on location and availability.
• You will receive tracking details once your order is dispatched.

6. Returns & Exchanges

We want you to love your Go Diam jewelry! If you're not completely satisfied, you may return or exchange eligible items within 15days of purchase. Please note:

• Custom or personalized jewelry is non-returnable.
• The item must be in its original condition, unused, and with the original packaging.
• Refunds (if applicable) will be processed to your original payment method.

7. Warranty & Repairs

We stand by the quality of our jewelry. If you experience any manufacturing defects within [Warranty Period], we’ll be happy to repair or replace the piece at no additional cost. Normal wear and tear, accidental damage, or improper handling are not covered.

8. Intellectual Property

All content on our website, including images, designs, logos, and text, is the exclusive property of Go Diam Premium Jewelry. You may not use, reproduce, or distribute any content without our permission.

9. Prohibited Conduct

To ensure a safe and enjoyable shopping experience for everyone, you may not:

• Use our website for fraudulent or unlawful activities.
• Copy, modify, or distribute our content without authorization.
• Interfere with the security of our website.

10. Limitation of Liability

While we strive for excellence, Go Diam Premium Jewelry is not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.

11. Dispute Resolution

In the rare event of a dispute, we encourage open communication to resolve matters amicably. If necessary, disputes will be handled under the jurisdiction of [Applicable Laws & Region].

12. Contact Us

Have questions? We're here to help! Reach out to us at:

• Email: godiampvtltd@gmail.com
• Phone:  87807 04162
• Address: 2ND FLOOR, 6/1741-42-47, OM House Mahidharpura Main Road, Mahidharpura, Surat,Gujarat- 395003.

Thank you for choosing Go Diam Premium Jewelry – where elegance meets excellence!